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Help Centre

Find answers about using Light Ideas.

Can I offer free shipping?

Yes — you can configure free delivery, including a free-delivery threshold where supported by your shipping setup. The threshold applies to the relevant seller’s qualifying products rather than the value of unrelated products from other sellers.

Make sure the countries and any other restrictions on the delivery option are correct. A free-delivery rule should only be offered where you can actually fulfil the order at that destination.

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