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Help Centre

Find answers about using Light Ideas.

How can I check my shipping setup is working correctly?

Review Seller Dashboard → Settings → Shipping and check that every delivery option has the intended destinations, name and price. Pay particular attention to options assigned to several countries.

Then test the shop as a buyer using a destination you support. Checkout should offer only the valid delivery options for that seller and destination. Test an unsupported destination as well: a product with no valid delivery route should be identified as unavailable for delivery rather than being given an unrelated rate.

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