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Find answers about using Light Ideas.
How do refunds impact payouts?
A completed refund reduces the seller entitlement linked to the original order. A partial refund reduces the entitlement only by the refunded amount; a full refund removes the corresponding refunded entitlement.
If the affected funds have not yet been paid out, the refund can be reflected before the next scheduled transfer. If a payout has already taken place, the resulting adjustment is reflected through the payment balance and Light Ideas records.
Seller statements show refunded amounts alongside sales, shipping and the resulting entitlement so you can follow how the amount due was calculated. Payment processing or conversion fees retained by the payment provider are not necessarily returned when a payment is refunded.