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Add product without price?Depending on your business you may wish to list your products without a price and to be contacted by the customer. When adding a product simply leave the Price field blank. Customers will still be able to see…Bollard LightsBollard Lights are freestanding outdoor fixtures designed to provide low-level illumination along pathways, driveways and landscaped areas. What to add Bollard lights Outdoor bollard fixtures Commercial or architectural bollards Where it’s used Gardens, pathways, driveways and commercial outdoor…Can a single product have multiple attributes?Yes — most lighting products use several attributes because they have more than one important characteristic. For example, a contemporary glass pendant might use Application: Residential Lighting, Design: Contemporary, a relevant fixture style and materials such as Glass…Can I ask for more, different or cheaper products?Yes — you can refine the results at any time. Try requests such as "Show me more", "Anything cheaper?", "Only show white fittings" or "Can you find a smaller option?" The Lighting Assistant can use the existing conversation…Can I ask for products available in my country?Yes — your delivery country can be used to make Marketplace recommendations more relevant. The Lighting Assistant may use a delivery country already available from your account or conversation, or it may ask where the products need to…Can I ask for products suitable for a particular room or use?Yes — you can ask for products for a kitchen, bathroom, bedroom, hallway, garden or another application. Where a location has technical or safety requirements, such as a bathroom or outdoor area, the Lighting Assistant should rely on…Can I duplicate existing products to save time?Yes, sellers are allowed to duplicate published products they have created. This feature is particularly useful if you sell similar items with slight variations (e.g., different colours or sizes). When duplicating a product, all settings, including descriptions, images,…Can I pay to appear in the Lighting Assistant’s recommendations?No — normal Lighting Assistant product and seller recommendations cannot be bought or guaranteed through payment. Recommendations are based on the customer's request, Marketplace eligibility and relevance.Can I rely on product specifications given by the Lighting Assistant?No — use the Lighting Assistant as a discovery and guidance tool, not as the final authority for a product specification. The Lighting Assistant is instructed not to invent missing specifications, but seller data can still be incomplete…Can I schedule product launches?Yes, when adding or editing a product, you can set a future “Publish” date. This is particularly useful for promoting new arrivals or aligning launches with marketing campaigns. Scheduled products remain hidden until the specified date and time.Can I search by style, colour, finish or budget?Yes — you can describe the style, colour, finish and price range you are looking for in normal language. For example, you could ask for "black pendant lights under £200" or "a small traditional brass wall light". The…Can I set discounts or sale prices?Yes, sellers can add sale prices to their products by setting a discounted price in the product settings. You can also schedule sales for specific dates, which is helpful for running seasonal promotions or flash sales. Sellers also…Can I still search the Marketplace without the Lighting Assistant?Yes — the Lighting Assistant is an additional way to discover products, not a replacement for normal Marketplace browsing. You can continue to use Marketplace search, categories, filters and seller shops whenever you prefer.Can the Lighting Assistant compare products?Yes — the Lighting Assistant can explain differences between products using the current information returned from their Marketplace listings. The comparison is not a hands-on product test. Important specifications, compatibility and installation requirements should still be checked against…Can the Lighting Assistant recommend my products?Yes — eligible products from approved Marketplace sellers can be considered when they are relevant to a customer's request. Eligibility does not guarantee that a particular product will be recommended. The product still needs to match the customer's…Can the Lighting Assistant recommend products from a photo?Yes — if you ask for products that look like something in an uploaded photo, the Lighting Assistant can use visible characteristics to narrow the Marketplace catalogue and compare a small shortlist of product images. The results should…Can the Lighting Assistant recommend products?Yes — the Lighting Assistant can suggest eligible products currently available through the Light Ideas Marketplace when product recommendations are relevant to your request. Recommendations are designed to help you discover suitable options rather than show every possible…Ceiling LightsCeiling Lights are overhead fixtures designed to provide balanced, general illumination across a room. What to add Flush ceiling lights Semi-flush fittings Standard ceiling fixtures Where it’s used Most interior spaces. What not to add Downlights Pendants Spotlights…ChandeliersChandeliers are decorative ceiling-mounted or suspended statement fittings designed to create visual impact while providing ambient light. They can be traditional multi-arm designs or modern ring, branch, tiered and sculptural forms. What to add Traditional chandeliers Modern statement…Desk & Task LampsDesk & Task Lamps are adjustable lighting fixtures designed to provide focused illumination for work, reading and detailed tasks. What to add Desk lamps Task lights Adjustable work lamps Where it’s used Offices, desks and reading areas. What…Do buyers in different countries see different prices?Buyers see the same product price regardless of their country. All prices on the marketplace are set by sellers as a single, final, tax-inclusive amount. The platform does not recalculate prices or adjust tax amounts based on the…Do handmade or decorative lights need certification?Electrical compliance requirements depend on what the product is and where it is sold. A non-electrical decorative item is not treated in the same way as an electrical light fitting. Only select compliance terms that genuinely apply to…Do I need to be a verified seller for the Lighting Assistant to recommend my products?Yes — the current Lighting Assistant Marketplace discovery setup is limited to sellers that pass Light Ideas' seller-verification eligibility check. Verification makes a seller eligible for discovery; it does not guarantee that the seller or any individual product…Do I need to show photos of the actual product?Yes — it’s essential to include clear, accurate photos of the actual item you are selling. High-quality images help customers understand exactly what they are purchasing, which builds trust and significantly reduces the chances of returns or complaints.…Do product attributes help the Lighting Assistant understand my products?Yes — structured product attributes are one of the strongest ways to tell the Lighting Assistant exactly what a product is and what requirements it can match. For example, accurately recording IP44, brass, dimmable or a supported smart-lighting…Do product prices need to include tax?Set your product price with your own tax or VAT obligations in mind. Sellers are responsible for determining whether tax applies to their sales and for pricing products accordingly. If you are unsure how tax should be reflected…Does completing more product attributes guarantee recommendations?No — complete attributes give the Lighting Assistant better information, but they do not guarantee that a product will be recommended. The customer's requirements, product relevance, Marketplace eligibility, delivery context and the other eligible products available at that…Does the Lighting Assistant change my product information?No — your Marketplace listing remains the source of truth for your product information. The Lighting Assistant uses catalogue and live product data for discovery, but it does not rewrite your title, description, price, specifications, images, stock or…Does the Lighting Assistant know if a product is in stock?The product-discovery system re-checks current Marketplace product information when it builds the final recommendation cards, including stock eligibility. Stock can still change after a response has been generated, so the current product page should always be checked before…Floor LampsFloor Lamps are freestanding lighting fixtures designed to provide ambient or task lighting within a space. What to add Standard floor lamps Arc lamps Reading lamps Where it’s used Living rooms, bedrooms and lounges. What not to add…Ground & Deck LightsGround & Deck Lights are fixtures installed into the ground or decking to provide low-level, integrated outdoor lighting. What to add In-ground lights Decking lights Drive-over lights Where it’s used Gardens, patios and driveways. What not to add…High Bay & Low Bay LightingHigh Bay & Low Bay Lighting are high-output fixtures designed to illuminate large spaces with high or mid-level ceilings efficiently. What to add LED high bay lights Low bay fittings Industrial lighting fixtures Where it’s used Warehouses, factories,…How can I get better product recommendations from the Lighting Assistant?Give the Lighting Assistant the details that materially affect what would suit you. Useful information can include the room or application, product type, style, colour or finish, approximate size, budget, required IP rating, smart-lighting requirements and delivery country.…How can I improve my products’ visibility in the Lighting Assistant?Keep your Marketplace listings complete, accurate and structured. The Lighting Assistant can only match information that is genuinely available in the catalogue. Use the correct categories and product attributes, complete relevant variations, add a useful short description, keep…How do I categorise my products?Choose the category that best describes what the product actually is. For example, a chandelier belongs in Chandeliers, while a replacement or decorative shade belongs in Shades & Covers. Then complete the relevant product attributes to describe details…How do I handle stock inventory?Sellers can manage inventory directly from the product settings in their dashboard. Enable the “Manage Stock” option and input the quantity of items available. Our platform automatically reduces the stock count after each successful sale. For variable products…How do I improve my product listing?Use a clear product title, accurate description and high-quality photographs that show the actual item being sold. Complete as many relevant product attributes as possible, including details such as material, colour, design, room or area, technology and technical…How do I list a product?Seller Dashboard → Products → Add Product Add a clear product title, description, price, stock information and accurate product images. Select the most appropriate category and complete the relevant product attributes so customers can find and compare your…How do product attributes help customers find my products?Product Search uses structured product information to help customers refine what they are looking for. Accurate attributes can make a product appear under relevant options such as Product Type, Room or Area, Design, Material, Colour and Technology. Seller-shop…How do product attributes help sellers?Product attributes help customers narrow down products by the details that matter to them, such as material, colour, design, room or area, technology and technical specifications. Completing relevant attributes makes your products easier to discover in marketplace search…How does product approval work?New product submissions can be held for review before they are published. Complete the title, description, images, pricing, product details and relevant attributes accurately so the listing can be reviewed properly.Once a product is already published, normal edits…How does Product Search find my products?Product Search can use the product title, description, SKU and enabled product attributes to help customers find relevant products. Customers can also refine results using attribute tabs. Within a seller shop, only attributes and terms actually used by…How does the Lighting Assistant decide which products to suggest?The Lighting Assistant separates a customer's request into important requirements and softer preferences, then searches eligible Marketplace products for the strongest relevant matches. Product type, categories, attributes, variations, price, stock, delivery context and other catalogue information can affect…How does the Lighting Assistant find products?The Lighting Assistant searches a dedicated discovery index built from eligible products on the Light Ideas Marketplace, then checks the final shortlist against current Marketplace information before showing product cards. Matching can use product names, categories, structured attributes,…How should I package lighting products safely?Use packaging suitable for the product's size, weight and fragility. Glass, crystal, shades and delicate finishes should have adequate protection with movement inside the package kept to a minimum. For valuable products, consider tracked and appropriately insured delivery.Light BulbsLight Bulbs are the light sources used within fixtures, available in a range of technologies, shapes and cap types to suit different lighting applications. What to add LED bulbs Filament bulbs Smart bulbs Halogen or specialist lamps All…Linear LightingLinear Lighting consists of long, continuous fixtures designed to provide even, uniform illumination across surfaces and architectural spaces. What to add Linear LED fittings Suspended linear lights Surface-mounted linear fixtures Architectural linear systems Where it’s used Offices, kitchens,…Mirror & Vanity LightingMirror & Vanity Lighting are fixtures designed to provide clear, even illumination around mirrors for grooming and personal care. What to add Vanity lights Mirror-mounted lighting Bathroom mirror fixtures Where it’s used Bathrooms, dressing areas and grooming spaces.…Panel & Grid LightingPanel & Grid Lighting includes flat, low-profile luminaires used for broad, even illumination. Depending on the product, they may be recessed into ceiling grids, surface-mounted or suspended. What to add LED panel lights Recessed grid lighting Office ceiling…Pendant LightingPendant Lighting consists of fixtures suspended from the ceiling, often used to provide focused or decorative illumination. What to add Single pendants Multi-light pendants Kitchen island lights Where it’s used Dining areas and kitchens. What not to add…Plinth & Shelf LightingPlinth & Shelf Lighting are low-level or integrated fixtures designed to highlight plinths, shelves and display areas with subtle, focused light. What to add Plinth lights Shelf lighting Integrated display lighting Where it’s used Kitchens, retail displays and…Post & Pole LightsPost & Pole Lights are outdoor fixtures mounted on posts or poles, designed to illuminate pathways, entrances, driveways and larger outdoor spaces. What to add Garden post lights Lantern-style post lights Outdoor pole lights Tall pathway or area…Recessed & DownlightsRecessed & Downlights are fixtures installed into ceilings or surfaces to provide clean, discreet illumination. What to add LED downlights Recessed fittings Fire-rated downlights Where it’s used Bathrooms, kitchens and modern interiors. What not to add Spotlights Ceiling…Rope & String LightsRope & String Lights are flexible or decorative lighting solutions designed to create ambient or feature illumination across indoor and outdoor spaces. What to add Rope lights String lights Festoon lighting Where it’s used Gardens, patios and decorative…Security & FloodlightsSecurity & Floodlights are high-output fixtures designed to illuminate large outdoor areas for safety, visibility and security. What to add LED floodlights Motion sensor lights Security lighting Where it’s used Driveways, gardens and building exteriors. What not to…Shades & CoversShades & Covers are lighting accessories designed to diffuse, soften or direct light output, helping to reduce glare and enhance the overall appearance of a fixture. What to add Replacement lamp shades Diffusers and covers Glass, fabric or…Should I add extra keywords to make my products appear more often?No — only use wording and attributes that genuinely describe the product. Unrelated keywords, inaccurate specifications or repeated search terms can make a listing less useful. Accurate structured information is better for customers, Marketplace search and AI-assisted discovery.SpotlightsSpotlights are directional lighting fixtures designed to highlight specific areas, objects or features with focused beams of light. What to add Surface-mounted spotlights Adjustable ceiling spots Multi-head spotlights Where it’s used Kitchens, galleries and feature lighting. What not…Strip LightsStrip Lights are flexible LED lighting systems designed to deliver continuous, low-profile illumination along surfaces and edges. What to add LED strip lights Flexible tape lighting RGB strips Where it’s used Coves, cabinets and feature lighting. What not…Table LampsTable Lamps are compact lighting fixtures designed to sit on surfaces and provide ambient, decorative or task lighting. What to add Bedside lamps Decorative table lamps Accent lighting Where it’s used Bedrooms, living rooms and side tables. What…Track & Rail LightingTrack & Rail Lighting are adjustable systems mounted on tracks, allowing multiple light sources to be positioned and directed as needed. What to add Track lighting kits Rail systems Adjustable heads Where it’s used Retail, kitchens and flexible…Under-cabinet LightingUnder-cabinet Lighting consists of compact fixtures installed beneath cabinets to provide direct illumination to surfaces below. What to add LED bars Puck lights Slimline fixtures Where it’s used Kitchens and workspaces. What not to add Shelf lighting Strip…Wall LightsWall Lights are fixtures mounted to walls, providing functional, ambient or decorative illumination within a space. What to add Indoor wall lights Outdoor wall lights Up/down lights Where it’s used Hallways, bedrooms and exterior walls. What not to…What are GTIN, EAN and MPN numbers?GTIN and EAN are standardised product identifiers, while an MPN is a manufacturer's part number. Add these identifiers when they genuinely apply to the product and you know the correct value. Do not invent an identifier for a…What are product attributes?Product attributes are specific details that describe a product, such as size, colour, material, design, finish, application or technical specification. They help customers compare products and use filters more effectively. For example, a chandelier might include Fixture Style:…What compliance or accreditation standards apply to lighting products?Compliance requirements depend on the product and the market where it is sold. Only select a compliance term when it genuinely applies to the product and can be supported by the manufacturer or appropriate documentation. The Compliance attribute…What happens if my product is flagged?Products can be flagged by customers or admins for various reasons, such as policy violations, inaccurate descriptions, or misleading images. If your product is flagged, it may be temporarily removed from the marketplace until the issue is resolved.…What happens when I update a product listing?Relevant product and seller changes are queued for the Lighting Assistant's catalogue indexes, so updates may not appear in discovery results instantly. When a product card is actually shown, the system re-checks important live Marketplace information such as…What information should I include in a product listing?Include enough information for a customer to understand exactly what they are buying. Use a clear title, accurate description, price, stock information, genuine product images, the correct product category and all relevant product attributes. Add technical and compliance…What is an SKU and should I add one?An SKU is your own stock-keeping reference for identifying a product or variation. Adding an SKU is recommended where you use product codes internally or need to identify stock quickly. Product Search can also match an SKU, which…What is the best image size for product photos?Use clear, high-quality product images that show the item accurately and look sharp on both desktop and mobile. Square images work well for consistent product grids. Include several useful views where possible and keep file sizes sensible so…What product formats are supported?Light Ideas currently supports Simple and Variable products in the Seller Dashboard. A Simple product has one main price and stock setup. A Variable product is useful when the same product is sold in selectable variations, such as…Where do recommended product links take me?Recommended product cards link to the relevant Light Ideas Marketplace product page so you can review the current listing before deciding whether to buy. On the Light Ideas app, Light Ideas links use the app's normal routing and…Which product attributes should I complete?Complete every attribute that accurately describes the product and is relevant to a customer choosing it. Useful attributes can include Product Type, Room or Area, Design, Material, Colour, Technology, IP Rating, Colour Temperature, Dimmable, Voltage and other technical…Which product information is most important for the Lighting Assistant?The most useful information includes a clear product name, correct categories, accurate structured attributes, variation details, a concise product summary, current price and stock, and a clear product image. Attributes such as IP rating, colour, finish, material, application,…Which tax rate should I base my product prices on?Use the tax treatment that applies to your own business and the sale you are making. The marketplace cannot tell individual sellers which VAT, GST or sales-tax rate to use. If you sell across different regions, seek professional…Who is responsible for Marketplace product information?The seller is responsible for the information supplied in its Marketplace listings and for keeping that information accurate and current. The Lighting Assistant uses Marketplace information to help with discovery, so customers should confirm important product details on…Who sells products recommended by the Lighting Assistant?Marketplace products are sold by independent sellers unless a listing clearly states otherwise. Light Ideas provides the Marketplace and discovery experience, while each seller is responsible for its own listing information, products, fulfilment and applicable seller obligations.Why am I only shown a few products?The Lighting Assistant deliberately returns a short, relevant selection rather than overwhelming you with every possible Marketplace match. You can ask for more options, change your requirements or use normal Marketplace search and filters to browse more widely.Why are attributes important when shopping for lighting?Attributes make it easier to narrow down lighting products by the details that matter, such as application, design, fixture style, material, colour or technical specification. Accurate attributes help customers filter large product ranges and compare suitable products more…Why does the final charged amount differ slightly from the displayed price?The price shown while browsing can be a converted display price. The final payment amount is confirmed at checkout using the payment currency and exchange rate available for that checkout session. Where Stripe Adaptive Pricing is available, the…Why is my product awaiting approval?A product can show as awaiting approval because it is new or because changes were made to an already published listing. Check that the listing is complete and wait for the review to be finished. If it remains…Why is my product not showing?A product may not be visible because it is still a draft, awaiting approval, out of stock or not currently published. New products require approval, and edits to an existing published product also require approval before the updated…Why isn’t my product appearing in the Lighting Assistant’s recommendations?A product must first pass the current Marketplace eligibility checks and then be relevant to the customer's request. Eligibility can include being published and visible, having current price and stock information, having a product image, belonging to an…Will the Lighting Assistant show exactly how a product will look in my room?No — the current photo feature analyses your image and can recommend ideas or visually similar products; it is not an exact room-visualisation or product-compositing tool. Scale, camera perspective, ceiling height, colour, brightness and the surrounding environment can…Work & Site LightsWork & Site Lights are portable, durable lighting solutions designed for temporary use in task-focused and demanding environments. What to add Site lights Rechargeable work lights Inspection lamps Tripod-mounted lights Where it’s used Construction sites, workshops and garages.…