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Help Centre

Find answers about using Light Ideas.

When will I receive my payouts?

Light Ideas does not transfer each sale immediately. After a successful order, your seller entitlement is recorded and held before it becomes eligible for payout.

The current payout setup uses a 14-day hold followed by the scheduled payout cycle. Payouts are designed to be processed monthly once funds are eligible and your connected payment account can receive them.

Refunds, disputes or other adjustments made before transfer can reduce the amount due. Use your Statements and payout information to follow sales, shipping, refunds and your resulting entitlement.

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