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Help Centre

Find answers about using Light Ideas.

How do I manage my orders?

Open Seller Dashboard → Orders to manage orders containing your products. The dashboard highlights orders that are awaiting shipping so you can see what still needs fulfilment.

Open an order to review your items, the buyer’s delivery details, the selected delivery option and the fulfilment controls available to you. Each seller fulfils only their own part of a multi-seller order.

Keep the order up to date as you fulfil it. Do not mark an order as shipped until the parcel has actually been handed to your courier or postal service.

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