Table of Contents
We aim to keep fees fair and transparent so you can keep more of your earnings.
How the fee structure works #
- 2% Platform Commission
This is our fixed fee on each completed sale. It is calculated on the product price before tax and helps cover marketing, seller support, and platform maintenance. - Transaction Fee
Stripe, our secure payment processor, charges a fee per order. This varies depending on the buyer’s payment method and currency, and is deducted from the total (including tax).
Typical Transaction Fees (UK-based sellers) #
| Scenario | Fee Charged by Stripe |
|---|---|
| Buyer pays in GBP, seller receives GBP | 1.5% + 20p per transaction |
| Buyer pays in foreign currency (e.g. EUR) | 1.5% + 1.5% conversion + 20p = 3% + 20p |
| International card payments | Add 1% extra to the base fee |
Note: Transaction fees are non-refundable, even if the order is cancelled or refunded.
Typical Example (with VAT)
Based on a customer paying £120 (e.g. £100 product price + £20 VAT):
- Our platform fee (2% of £100 pre-tax price): £2.00
- Stripe fee (UK card): £1.80 (1.5% of £120 + 20p)
- You receive: £116.20 (includes full VAT — seller must account for tax)
(If the buyer pays in a different currency, a conversion fee may reduce the payout slightly.)
Why Do Sellers Pay Transaction Fees? #
Stripe handles all payments securely and transfers the earnings to each seller. These transaction fees are standard across the industry — similar to Etsy, PayPal and other platforms. They are deducted by Stripe and passed on directly. The platform does not retain any portion of the Stripe fee.
