Don’t worry – shipping can be confusing, especially for lighting products that come in all shapes and sizes. Here’s what you can do:
- Reach out to our support team for help.
- Read the guides in our Help Centre for step-by-step instructions.
- Try placing a test order in your own shop to see how shipping costs appear at checkout.
We’re always here to help you make sure your shipping setup works smoothly so your customers have a great experience buying lighting products from your shop.
Tip: Always pack lighting items securely, especially anything with glass or delicate parts, to prevent damage during shipping!
Note: All shipping costs can be set based on country, state, or even postcode. For lighting products, this is important because certain areas may have higher courier fees due to size and weight restrictions for large items like chandeliers or wall lights. You can adjust all of this under seller dashboard > settings > shipping.