Help Centre
Find answers about using Light Ideas.
Shipping
Can I offer free delivery?Yes — you can configure free delivery, including a qualifying threshold where supported by your shipping settings.Can I offer international delivery?Yes — create delivery options for the countries you want to serve in Seller Dashboard → Settings → Shipping. You can apply one delivery option to multiple countries where the same rate applies.Can I offer more than one delivery option for a country?Yes — you can create more than one delivery option for the same destination. When more than one option is available, the buyer can choose the appropriate option at checkout.What happens if I cannot deliver a product to the buyer’s country?The product is identified as unavailable for that delivery country and should not be included as deliverable in the order. The buyer can remove an unavailable item or choose a different delivery destination where appropriate.