Help Centre
Find answers about using Light Ideas.
Photos & Visual Guidance
Create useful product imagery and visual information.
Can I upload a photo of my room?Yes — a clear room photo can help the Lighting Assistant understand the space and the type of lighting you are considering. A photograph cannot provide a reliable physical survey or exact measurements, so include room dimensions, ceiling…
Can the Lighting Assistant identify lighting shown in a photo?Sometimes — it may be able to identify the general type, shape, finish or style of a visible fitting. It should not claim an exact brand, model or hidden specification unless there is reliable information to support that…
Can the Lighting Assistant recommend products from a photo?Yes — if you ask for products that look like something in an uploaded photo, the Lighting Assistant can use visible characteristics to narrow the Marketplace catalogue and compare a small shortlist of product images. The results should…
Can the Lighting Assistant suggest lighting based on my room photo?Yes — the Lighting Assistant can use visible information in a room photo to suggest lighting ideas, fitting types and things to consider. The guidance remains indicative because wiring, ceiling construction, exact dimensions, light levels and other important…
How should I take a photo for the best results?Use a clear, well-lit image that shows the area or fitting you want help with. Include enough surrounding context to make the request understandable and avoid excessive blur, zoom or heavy filters. If size or spacing matters, include…
What can the Lighting Assistant understand from a photo?The Lighting Assistant can use visible features in an uploaded image as context for lighting guidance and product discovery. For visual product matching, it can use features it can reasonably see, such as product type, shape, silhouette, colour,…
Why can’t I upload another image?You may have reached the current photo-analysis allowance, or photo analysis may be temporarily unavailable while the service is operating with reduced capacity. An individual upload can also fail if the image is unsupported, invalid or over the…
Will the Lighting Assistant show exactly how a product will look in my room?No — the current photo feature analyses your image and can recommend ideas or visually similar products; it is not an exact room-visualisation or product-compositing tool. Scale, camera perspective, ceiling height, colour, brightness and the surrounding environment can…