Help Centre
Find answers about using Light Ideas.
Lighting Assistant
Understand how the Lighting Assistant helps with lighting and product discovery.
Are there usage limits for the Lighting Assistant?Yes — usage limits help keep the Lighting Assistant responsive and available to the Light Ideas community. Message and photo-analysis limits can be different, and capacity controls may also apply when demand is high. If you reach a…
Can I ask the Lighting Assistant follow-up questions?Yes — you can continue the conversation and refine an answer, product search or seller search with follow-up questions. For example, you might ask "Only show brass options", "Anything smaller?", "What would suit a bathroom?" or "Can you…
Can I upload a photo to the Lighting Assistant?Yes — you can upload a photo and ask the Lighting Assistant for guidance based on what it can reasonably see. For example, you could ask what type of pendant might suit a dining area, how a room…
Can the Lighting Assistant recommend products?Yes — the Lighting Assistant can suggest eligible products currently available through the Light Ideas Marketplace when product recommendations are relevant to your request. Recommendations are designed to help you discover suitable options rather than show every possible…
Can the Lighting Assistant translate text?Yes — you can ask the Lighting Assistant to translate text you provide between languages, even when the text itself is not about lighting. You can also continue a Lighting Assistant conversation in another language if you prefer.
Do I need a Light Ideas account to use the Lighting Assistant?Yes — you need to be logged in to a Light Ideas account to use the Lighting Assistant. Signing in allows conversation history, usage limits and the same Lighting Assistant account experience to work across the supported Light…
What can I ask the Lighting Assistant?You can ask the Lighting Assistant about lighting design, room lighting, colour temperature, lamp types, finishes, smart lighting, interior design, electrical installation concepts, product features, Marketplace products and the Light Ideas platform. It is focused on lighting, design…
What is the Lighting Assistant?The Lighting Assistant is the AI-powered assistant from Light Ideas. It helps you explore lighting ideas, understand lighting and electrical concepts, analyse room photos and discover relevant products and sellers from the Light Ideas Marketplace. You can use…
Why does the Lighting Assistant sometimes ask me a question?The Lighting Assistant may ask one or two short questions when the answer would materially change its guidance or recommendations. For product searches, this could include your delivery country, budget, room, style or an important technical requirement. If…
Why has my conversation with the Lighting Assistant been shortened or restarted?The Lighting Assistant only uses a limited amount of recent conversation history as active context, and Light Ideas also limits how much chat history is retained. Older messages or conversations can therefore be removed under the current retention…