Help Centre
Find answers about using Light Ideas.
Legal & Policies
Account & Data DeletionYou’re always in control of your account and personal data. If you decide to leave Light Ideas, you can request the removal of your account and associated information at any time. Visit our Account & Data Deletion Policy…
Anti-discriminationLight Ideas is committed to building an inclusive and respectful community. Our Anti-discrimination Policy makes it clear that we do not tolerate bias, racism, or discriminatory behaviour in any form — from anyone using our platform. Every seller…
Artificial Intelligence (AI) DisclaimerLight Ideas may use AI-assisted tools to enhance user experience — such as translations, search, or automated support. Our AI Disclaimer explains the role of these tools and clarifies that all content generated or assisted by AI is…
Cookie PolicyTo give you the best possible browsing experience, Light Ideas uses cookies and similar technologies. Our Cookie Policy explains how and why we use them — from remembering your preferences to understanding how the site is used —…
Eco & Sustainability PolicyWe’re committed to running our business in a more sustainable way, from paperless operations to using green-powered hosting. View Eco & Sustainability Policy →
Electronic CommunicationsBy interacting with Light Ideas, you agree to receive all communications from us electronically — including order updates, account details, support messages, and important platform notices. Our Electronic Communications Policy explains how we deliver information securely, what you…
Privacy PolicyYour trust is important to us. Our Privacy Policy explains how Light Ideas collects, uses, and protects personal information for both sellers and customers. We’re committed to handling data responsibly and in compliance with all relevant laws, including…
Seller PolicyThe Light Ideas Seller Policy sets the standard for quality, professionalism, and compliance across our marketplace. It outlines what’s expected from every seller — from accurate listings and timely fulfilment to respectful communication and responsible business practices. View…
Seller ProtectionWe understand the risks of selling online, which is why our Seller Protection Policy is designed to offer peace of mind. At Light Ideas, we help protect sellers against chargebacks, fraudulent activity, and unfair disputes — provided they…
Terms of UseBy using the Light Ideas platform, both customers and sellers agree to our Terms of Use, which outline the rules, rights, and responsibilities that apply to all activity on our website. These terms are designed to ensure a…
Trademark PolicyWe take intellectual property seriously. Our Trademark Policy outlines how Light Ideas handles trademark claims, ensures fair use, and protects the rights of brand owners. Sellers are responsible for ensuring their listings do not infringe on any trademarks…