Help Centre
Find answers about using Light Ideas.
Legal & Policies
Can I request deletion of my account and data?Yes — account and data deletion is covered by the Account & Data Deletion information. Some information may need to be retained where required for legitimate legal, financial or transactional records. Refer to the full legal information for…Does the platform have an anti-discrimination policy?Yes — an Anti-discrimination policy forms part of the legal and conduct framework. Read the full policy on the legal pages for the authoritative wording.Does the Support Assistant replace professional advice?No — AI-assisted information is intended to help you find and understand relevant platform information. It should not be treated as professional, legal, financial or electrical advice where specialist advice is required.Is there a policy for sellers?Yes — the Seller Policy sets out the rules and responsibilities that apply to selling. Read the full Seller Policy on the legal pages for the authoritative wording.Where can I read the Cookie Policy?The Cookie Policy is available on the legal pages and explains the use of cookies and similar technologies. Refer to the full policy for the authoritative wording.Where can I read the Privacy Policy?The Privacy Policy is available on the legal pages and explains how personal information is handled. Refer to the full policy for the authoritative wording.Where can I read the Terms of Use?The Terms of Use are available on the legal pages. They set out the terms that apply when using the platform. Read the full Terms of Use for the authoritative wording.