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Help Centre

Find answers about using Light Ideas.

International Delivery

Can I sell and deliver internationally?Yes — add the countries you genuinely serve to your shipping options in Seller Dashboard → Settings → Shipping. A delivery option can cover one country or several countries when the same service and price applies.Before enabling an…
How does Delivery Search work for my products?Delivery Search uses the countries configured in your Marketplace shipping settings to help buyers find products that can be delivered to their country.You do not maintain a second delivery-country list for search. Keep Seller Dashboard → Settings →…
Who is responsible for customs duties and import charges?International orders may be subject to customs duties, import taxes, handling charges or other fees imposed by the destination country. Your shop and shipping policies should clearly explain how these charges are handled. Requirements vary by destination and…
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