Help Centre
Find answers about using Light Ideas.
Community Talk
Use profiles, spaces and discussions in the community.
Are there any rules I should know about?Yes — the community has a set of guidelines to keep things helpful, respectful, and relevant. This includes being kind to others, staying on topic, avoiding spam or excessive self-promotion and using appropriate language. Breaking these rules may…
Can I follow another user even if we don’t share the same spaces?Yes — following is not limited by shared space membership, it is a user-to-user connection. This means you can follow any member of the community and see more of their activity in your personal feed, even if you…
Can I follow individual topics, or do I need to join the entire space?At the moment, following applies only to users, not to topics or spaces. If you want to keep up with discussions around a specific topic, you need to join the space where that topic is being discussed. By…
Can I promote my business or products in the community?Yes — you can post business and product updates to your own profile. Posts made inside a space should be relevant to that space and its topic. Avoid using general discussion spaces for repeated promotional or sales posts…
Can I search for topics or posts?Yes. Use the search bar (typically located at the top of the page) to explore posts, topics, and questions across all spaces you have access to. It’s a quick way to find relevant discussions, helpful advice, or past…
Can I unblock someone later?Yes — blocking is reversible at any time. If you decide to unblock a user, you can do so from your settings or from the same menu where you originally applied the block. Once unblocked, that user may…
Can I upload photos or videos?Yes! Visual content is a big part of the community experience. You can upload photos and short videos to showcase your lighting work or to help illustrate questions and ideas. Be sure to keep content relevant, respectful and…
How do email notifications work across the community?Your email notification settings apply across all spaces you're a member of. Here's what you can expect: You’ll receive an email when someone comments on your post. You’ll be notified when someone replies to your comments. You’ll get…
How do I ask for guidance on a lighting project?To ask for guidance, join the appropriate Space for example “Lighting Rooms” and choose a relevant topic category (such as Kitchen, Bedroom, or Bathroom), and click on “What’s happening”. You will then be able to provide a brief…
How do I become a community member?Joining is easy. Simply click on the sign-up button and register using your email address. Once your account is created, enter your name and I’ll be able to participate in discussions, post content, comment on threads and interact…
How do I join a space?Open the space and use the available join option. Many spaces are open to join immediately. Some spaces may require approval before membership is granted. You must be a member before you can post inside a space.
How do I post in a space?Open the space you want to contribute to and create your post from inside that space. You must be a member of the space before you can post. Choose the most relevant topic where the space uses topics,…
How do I post to my profile?Open your profile or personal feed and create your post there. Profile posts are suitable for general updates, questions, project progress and business or product news. They do not require you to select or join a space.
How do I unsubscribe from notifications?If you’re getting too many alerts, you can either unfollow individual spaces or topics or head to your notification preferences in your profile to disable certain types of notifications entirely. This gives you the flexibility to stay involved…
How do I update my profile information?Click your profile photo or name to access Profile Settings. From there, you can edit your display name, bio, profile picture, and other preferences. Keeping your profile updated helps other community members connect with you and improves how…
Is there a cost to use the community?No, using the Light Ideas Community is completely free. All features — including reading posts, contributing to discussions, sharing photos, and connecting with others — are available to members at no charge.
What are community badges and how do they work?Badges are digital achievements awarded based on your participation in the community. You can earn badges by posting helpful content, receiving likes, completing your profile, or contributing to discussions over time. They’re a fun way to recognise your…
What are spaces and topics?Spaces organise community discussions around a particular subject or type of content. Topics help organise posts within a space so members can find more specific discussions. When posting in a space, choose the topic that best matches your…
What happens when I block another user?Blocking is a stronger measure than unfollowing. When you block someone, you restrict their ability to interact with you in the community. They will not be able to follow you, send you direct messages, or continue existing chat…
What is a digest email?A digest email is a curated summary of activity across the community spaces and topics you follow. Instead of constant notifications, it gives you a gentle, periodic overview — highlighting new conversations, popular posts or updates you may…
What is the difference between my profile and a space?Your profile is your personal area where you can publish your own updates and activity. A space is a shared community area organised around a subject. Only members of a space can post there, and posts should remain…
What is the Light Ideas Community?The Light Ideas Community is an online space where people passionate about lighting can connect, share ideas, and explore inspiration for all things lighting — from indoor ambience to outdoor installations. Whether you’re a homeowner looking for design…
What kinds of things can I post?Members are encouraged to post a wide range of lighting-related content. This can include questions about lighting design, before-and-after photos of projects, product recommendations, DIY tips, technical advice, or inspirational ideas. Whether you need help choosing the right…
What should I do if I see inappropriate content?If you come across any posts or comments that seem inappropriate or violate community guidelines, you can report them directly by clicking the “Report” option on the post. A moderator will review it and take action if needed…
What’s the difference between following someone and joining a space?Following lets you keep up with another user or business and their activity. Joining a space makes you a member of that space and allows you to take part in its discussions. You must be a member of…
Where can I ask the Community about lighting?Use Talk to take part in the Community. Choose the most relevant space for your question so other members can find and respond to it.
Where can I find inspiration for lighting different areas of my home or garden?The community includes various spaces where members share inspiration, such as “Lighting Rooms,” “Outdoor Lighting,” or “Lighting Design”. These areas are filled with photos, ideas, and real-life examples to help you visualise how lighting can transform spaces both…
Who can join the community?The community is open to anyone with an interest in lighting, regardless of knowledge. This includes homeowners, renters, interior designers, electricians, DIYers to lighting professionals. If you’re curious about improving your space with creative or practical lighting ideas,…
Will someone know if I follow them?Yes — when you follow another user, they will receive a notification letting them know you have started following them (unless they have disabled this type of notification in their personal settings). This ensures transparency: following is intended…