Help Centre
Find answers about using Light Ideas.
Calculating Tax
General information about tax-related marketplace records and calculations.
Can sellers adjust or override tax rates?Sellers are responsible for their own tax and VAT obligations rather than relying on a marketplace tax rate. Price your products according to the rules that apply to your business and keep any required tax records or filings…
Do buyers in different countries see different prices?Buyers see the same product price regardless of their country. All prices on the marketplace are set by sellers as a single, final, tax-inclusive amount. The platform does not recalculate prices or adjust tax amounts based on the…
Do product prices need to include tax?Set your product price with your own tax or VAT obligations in mind. Sellers are responsible for determining whether tax applies to their sales and for pricing products accordingly. If you are unsure how tax should be reflected…
Do sellers need to register for VAT or GST?You may need to register for VAT, GST or another tax scheme depending on your location, business and sales. Sellers are responsible for checking their own registration and reporting requirements. If you are unsure, seek advice from a…
How do I set up tax and VAT?Sellers are responsible for handling the tax or VAT obligations that apply to their own business and sales. Make sure your product pricing takes account of any tax you are required to charge. The marketplace does not provide…
What happens if I sell to a country with no tax?Whether tax applies depends on your own circumstances and the rules that apply to the sale. If no tax is due, handle the sale and your records accordingly. The marketplace does not provide individual tax advice.
What tax rates are used for each country?The marketplace does not provide a universal table of tax rates for sellers. Tax rules vary by seller, location and transaction. Sellers are responsible for determining the tax or VAT treatment that applies to their own sales and…
Which tax rate should I base my product prices on?Use the tax treatment that applies to your own business and the sale you are making. The marketplace cannot tell individual sellers which VAT, GST or sales-tax rate to use. If you sell across different regions, seek professional…
Why does my order summary show different tax amounts for different countries?The marketplace does not calculate or adjust tax amounts based on the customer’s country. All product prices on the platform are set by sellers as a single, tax-inclusive price. The platform does not determine how much of that…